Shipping policy
Are shipments to Spain free?
All orders for Spain are free. Estimated delivery time is 1 to 2 business days if the jewelry is in stock.
Please note that deliveries may take longer than usual during special periods (such as Christmas) or if there is an external factor beyond our control that causes a delay in the Courier Service.
In some cases, we will contact you to arrange an estimated delivery time. The fact that we make the piece of jewelry especially for you and that the whole process is manual means that in some cases we may take a little longer to get your piece ready.
Are shipments to Europe free?
Shipping within Europe: Free shipping on orders over 300€ . Delivery time in most European Union countries is usually between 3 and 5 days if the jewelry is in stock.
Are shipments to the rest of the world free?
Yes! For purchases over 300€ . Remember to pay your country's import duties. Delivery time in most countries is usually between 5 and 7 days if the jewelry is in stock.
Are you looking for a gift but don't have much time?
Contact us and we will make sure your gift arrives on time. Call us at (+34) 972 20 47 85 or write at shop@roosik.com .
Shipping method
All deliveries are by insured courier; in Spain, Europe and the rest of the world.
Do you have any questions or need help?
You can contact us whenever necessary at shop@roosik.com . We will be happy to help you. Our customer service hours are from Monday to Saturday from 10.30 am to 1.30 pm and from 4.30 pm to 8 pm.
We are always delighted when the jewelry we create so carefully in the Roosik & Co workshop travels around the world. They are unique pieces; please enjoy them and make them your own.
Thank you for your trust.