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Legal disclaimer

Terms of use of the website

Intelectual property

All copyright, trademark and other intellectual property rights in all material or content published as part of this website correspond to the company and /or who provide us licensed for use. You may use this material only on the way expressly authorized by us and /or those who give license to do so.
Exclusion liability
• The articles prices are susceptible to change.
• The company accepts no responsibility for any errors in the information published on this website.
For questions or comments about the content of this website, please contact us at: joieria@roosik.cat.

Privacy policy

This privacy policy sets out how ROOSIK&CO. uses and protects any information that you give ROOSIK&CO. when you use this website. ROOSIK&CO. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. ROOSIK&CO. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes.

What we collect

We may collect the following information:
• Name.
• Contact information including email address.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.
For the exhaustive list of cookies we collect see the List of Cookies We Collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at joieria@roosik.cat.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect (name, by, expires, purpose)

(wp_woocommerce_session_* Woocommerce Session Cookie for the operation of the web)
(wordpress_logged_in_* WordPress Inc. 15 days Cookie for the operation of registered users)
(Woocommerce_cart_hash Woocommerce Session Cookie for the operation of the online store)
(Woocommerce_recently_viewed_hash Woocommerce Session Cookie for the operation of the online store)
(Woocommerce_items_in_cart Woocommerce Session Cookie for the Shopping cart)
(.paypal.com Paypal Inc. Session Cookie for access secure payment gateway for online store)
(_icl_current_language WooCommerce Multilingual Plugin 24 hours Cookie for storing a language value for the website.)
(_utma Google Analytics 2 years Cookie used to distinguish users and sessions.)
(_utmb Google Analytics 30 mins Cookie used to determine new sessions/visits.)
(_utmc Google Analytics Session Cookie used to determine new sessions/visits.)
(_utmz Google Analytics 6 months Cookie used to store the traffic source or campaign that explains how the user reached your site.)

PURCHASE CONDITIONS

Details of the terms and conditions for buying products from the www.roosik.com website applicable to all sales carried out via this platform.

Using the www.roosik.com website or making an order via this site implies full acceptance of the Purchase Conditions and Privacy and Data Protection Policies described herein. ROOSIK&CO. reserves the right to modify these, the applicable conditions being those in force at any given time.

1- GENERAL INFORMATION

Pursuant to article 10 of Law 34/2002, of 11 July, on Information Society Services and e-Commerce (LSSICE), the data identifying the company are as follows: The website www.roosik.cat operates under the name of ROOSIK&CO., is owned by THE GOLD PROJECT, S.L, a company with Tax Code (CIF) B65301681, with registered domicile Rambla de la Llibertat, 2-4, Girona, entered in the Barcelona Company Register on sheet 212 of volume I 37,507, page number B-301591, 1st entry, contact telephone number: 972 204 785; contact email: joieria@roosik.cat.

The object of the company is wholesale and retail trade in articles of jewellery, timepieces, silverware and costume jewellery, by internet or any other medium. ROOSIK&CO. is the official distributor of all trademarks present on its website.

2- DESCRIPTION OF THE PRODUCTS

The detailed description of the products shown on the website www.roosik.com is based on ROOSIK&CO.’s own information and images (for which the company reserves all rights of use) and/or on information and images provided by suppliers.

ROOSIK&CO. has been authorised to use the registered trade names or brands contained on the website.

The company is not liable for any possible errors in the information or characteristics of the products published.

3- PRODUCT AVAILABILITY

The availability of the products on the website is updated according to the stock. All orders for products are subject to their availability.

ROOSIK&CO. does not intentionally place on sale more units than those available in stock.

If, due to uncontrollable causes or unintentional errors, ROOSIK&CO. should put on sale a product that is not available in stock and this is bought by a user, ROOSIK&CO. undertakes to act in good faith and offer the user the following possibilities:

  • Refund any amount that may have been paid without any kind of penalty using the same payment means by which payment was originally made.
  • Replace the product with another model of equal quality and value available in stock, with the client’s consent.
  • If there is the chance of the product becoming available, send this via a new delivery date.

4- PRICE

The prices of the products presented on www.roosik.com include VAT (percentage according to the legislation in force at any time), unless otherwise stated.

Prices do not include delivery costs, unless otherwise stated.

ROOSIK&CO. is not liable for possible errors in the prices of the articles published. Should there be an error in the final price of any of the articles shown, ROOSIK&CO. undertakes to notify users as quickly as possible of the new sale price, offering the clients in question the possibility to reconfirm the order, or the possibility of not continuing with the purchase.

If the user cannot be contacted, the order will be deemed cancelled and the client will be refunded the amount of the erroneous price, if this has been paid. ROOSIK&CO. is not obliged to provide the buyer with any product at the lower incorrect price even when the order has been confirmed.

The prices of the articles published on the website may vary but, notwithstanding that established above, in the case of error any changes will not affect orders for which an Order Confirmation email has been sent.

5- ADMISSIBILITY TO CARRY OUT PURCHASES

Users declare and guarantee that they are acting in good faith, using this website only to carry out queries or legally valid orders and not to acquire products via www.roosik.com in order to resale or distribute these in parallel in order to make a commercial profit.

Should it be considered that a false or fraudulent order has been made, ROOSIK&CO. reserves the right to cancel this order and refund the client the payment made without any penalty for ROOSIK&CO.

On using this website, users undertake to provide the data requested in a truthful and exact manner, authorising ROOSIK&CO. to make use of this information in order to contact users, if necessary. Should users not provide all the information, it will not be possible to carry out the order.

On making an order via the website, users declare they are of legal age and have the legal authority to enter into contracts.

6-WARRANTY

Pursuant to Law 23/2003 of 10 July on Warranties for the Sale of Consumer Goods, the manufacturer or brand of the product acquired must respond to clients when there is any disagreement due to production defects existing at the time of delivery and observed during the next 2 years.

The period of time for clients to provide notification of any incident caused by production defects is 2 months as from the time they become aware of this incident.

Should the manufacturer of the product acquired check and confirm the existence of a production defect, the article will be repaired or replaced. Clients may have a choice when this is technically possible and notification has been provided within the established periods of time.

Defects will not be accepted as production defects in the following cases:

  • General damage caused by undue or abnormal use of the product.
  • Knocks and scratches caused by normal use of the product.
  • Loosening or breakage of gems or other applied elements.
  • Stains or changes in shine in metals, gems or other elements caused by external chemical agents.
  • Allergies.

Specific cases for timepieces that are excluded from the warranty:

  • Duration of the battery
  • Normal wear and tear.
  • Damage caused by undue use of the product or its lack of maintenance.

Any warranty will be cancelled should the product be manipulated by personnel not authorised to do so by the manufacturer.

Any other claim is excluded except for the rights of the buyer regarding the manufacturer according to the legislation in force.

7- DATA PRIVACY POLICY

Pursuant to that established in the Data Protection Act (“LOPD”) – Organic Law 15/1999, of 13 December – you are hereby informed that the personal data users must provide during the process of registering and buying via www.roosik.com will be included in the files owned by THE GOLD PROJECT, S.L for the following purpose:

  • Enabling the provision of the services requested by the user
  • Keeping users informed of the products and services offered by ROOSIK&CO. via electronic and/or physical media.

All data requested via the website are required for the optimum provision of the services requested by the user. ROOSIK&CO. does not guarantee the correct provision of the services if all the data requested in the registration and purchase process are not provided (including data marked as optional).

Notwithstanding the purposes specified in each case, the personal data requested will be stored and managed with due confidentiality, applying the data processing security measures established in the applicable legislation to prevent undue access or use of your data, their manipulation, deterioration or loss.

Users can exercise their right to access, rectify and cancel the personal data contained on the website by sending their request via the email address: joieria@roosik.cat.

8- PREVENTION OF MONEY LAUNDERING AND THE FINANCING OF TERRORISM

For the purposes established in article 4 of Law 10/2010 of 28 April, on the prevention of money laundering and the financing of terrorism, clients state and declare that they are the real parties involved in the transaction, warning them that their data may be passed on to those public administrations that are entitled to have access to them in accordance with the law.

Should the amount of the purchase exceed €1,000, clients will be required to identify themselves using a copy of their identity card or valid passport.

ROOSIK&CO. reserves the right to retain the order until clients confirm their identity.

9- MODIFICATION OF THE PURCHASE CONDITIONS

ROOSIK&CO. reserves the right to modify the conditions established herein at any time, these being duly published as they appear here. These conditions will be valid providing they are placed on display and remain valid until they are modified by other duly published conditions.

10- APPLICABLE LEGISLATION

Use of the website and any purchase contracts made via www.roosik.com are governed by Spanish legislation.

Should any controversy arise regarding these purchase conditions, this will come under the jurisdiction of Spanish courts and tribunals.

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