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ROOSIK&CO

Do you make bespoke jewellery or jewellery that can be personalised?

Yes. If you dream of a particular piece of jewellery, we can make that dream come true. Tell us your idea, we’ll make you a proposal and create a 3D image so you can see what it will look like. Once approved, we’ll make your piece of jewellery at our workshop.

Can Roosik&Co’s rings and jewellery be engraved?

Yes, we can engrave anything you want. It could be your name or the name of the person receiving the piece. Also a special date, such as a wedding, anniversary or birth.

The text to be engraved is accompanied by the gold mark of Roosik&Co.

Is Roosik&Co’s jewellery guaranteed?

Yes, we offer you a lifetime warranty and maintenance of your jewellery, free of charge.  See point 6 of the following link: read here.

Can precious stones and diamonds ever fall out?

Yes, in exceptional cases such as a heavy blow to the piece of jewellery or a manufacturing defect. Remember that each piece has been hand-made by a craftsman.

In order to protect the gems as much as possible, Roosik&Co has created its own staple system that holds and protects these precious stones as much as possible.

How can I find out my ring size?

  1. Download the size guide we’ve prepared for you with the measurements of the rings and follow the instructions to print out the sheet. Then it’s as easy as placing one of your rings on top of the circles in the drawing and finding a match: that’s your ring size.
  2. You can also call or write to us with information on the height and weight of the person who’ll be wearing the ring as, in our experience, we can estimate their ring size based on this information.
  3. If your ring size is between two sizes, choose the one that’s larger as this will be easier to adjust it later, if necessary.
  4. If you still doubt the size, don’t worry. You can give the piece of jewellery as a present and then ask us to adjust it for you afterwards. If the ring size required is much larger than the one bought, we’ll make the ring again, at no extra cost to you.

Still have doubts? Write to us at shop@roosik.com or call us on (+34) 972 20 47 85 | 676 64 35 69

Can the rings be adjusted to the right size?

Yes, this service is free of charge although you would have to pay the shipping costs, taxes and insurance for jewellery sent to Europe or to the rest of the world.

Customer Service

Hello, do you have any doubts? Our online business hours are Monday to Saturday from 9:30am to 1:30pm and from 4:30pm to 8:00pm.

You can also contact us by:

Or visit us at Roosik&Co jewelry store in Girona: Rambla de la Llibertat, 2-4, 17004, Girona. See you soon!

SHIPMENTS, RETURNS AND EXCHANGES

Shipments

We ship to Spain and Europe. Also you can contact us if you need to ship worldwide. You have all the information about shipments here.

Returns and exchanges

You have all the information about returns and exchanges here.

contact us
Do you have any doubts?